Sales Call Quality Analysis

The build

Call review is the highest-leverage coaching in a sales org and the first thing dropped, because forty minutes a call does not survive real volume. The gap is not judgement but the mechanical half: applying the same rubric every time and writing it down. A transcript arrives through a form, a model scores six behavioural criteria and extracts a MEDDIC-lite qualification set, and the normalised scorecard fans out to four destinations in parallel — each set to continue on error, so a revoked token degrades one destination instead of all four. The prompt forbids guessing: an absent field is written as not covered rather than inferred, which turns the output from a summary into the coaching agenda. Transcription sits outside the free tier, so the workflow takes text and feeds off whatever already produces it.